Safety

What to do in an uncomfortable situation?

Sometimes a hospitality experience can become uncomfortable: You feel uneasy or something does not seem right? Maybe your host or guest communicates or acts in a way which irritates you?

We recommend that you immediately address the situation politely. Try to find a resolution by communicating clearly and openly. If the situation remains uncomfortable and is stressing you, remove yourself. As a guest, leave your host’s place and stay somewhere else (always have a backup!). As a host, ask your guest to leave your place. You are by no means obliged to stick to previous plans if the hospitality experience is becoming oppressive. Do not let an uncomfortable situation escalate to a real emergency.